About Us
Our Story
Our journey began in 2008 when Greg Vaughan, a Boston native, decided to channel his years of plumbing experience into building a company that homeowners could rely on. Starting from the ground up, Vaughan Plumbing & Heating grew into a trusted name in residential plumbing and heating, known for its commitment to timely service, clear communication, and customer satisfaction.
Over the years, we’ve had the privilege of serving thousands of homeowners across the Greater Boston Area, always prioritizing transparency and respect in every job we take on. Today, while Greg leads the team from behind the scenes, his vision of a company rooted in community and care remains the foundation of our work.
For us, it’s more than just providing reliable services. It’s about fostering trust and building relationships with the communities we serve. By combining skilled craftsmanship with a focus on honesty, clear communication, and a deep understanding of local needs, we’ve created connections across Greater Boston that last.
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"Above and Beyond!"
They were able to get the job booked quickly, showed up on time, completed the job quickly and efficiently, and did amazing work.
Nancy H. -
"Navien Experts!"
They were prompt, professional, courteous, communicative and did an outstanding job.
Josh C. -
"Great Company!"
Vaughan Plumbing comes through again! This is the 2nd emergent pipe leak they have solved for me this year - both times super responsive about having people to me within a day and very professional with their work.
Gerry K. -
"Will Use Again!"
Responds quickly, estimates are reasonable, and every crew member I’ve interacted with has been extremely knowledgeable and professional.
Ethan Y. -
"Go-To Plumber"
Excellent work, discussed before carrying out, and explained results. Same day, great pricing! I'm just so happy to know to go to them for any plumbing problem.
Robert J. -
"Amazing Experience"
Vaughan Plumbing & Heating is amazing! Professional, kind, and very talented employees.
Amy G. -
"Top-Notch Service"
Vaughn Plumbing & Heating was responsive, showed up when they said they would, and took care of my heating issue quickly and professionally.
Kevin M. -
"On Time and Professional!"
Vaughan Plumbing & Heating is very reliable, and provides great service! They came on time and finished the repair as promised.
Jane R.
What Sets Us Apart
At Vaughan Plumbing & Heating, we’re guided by our core values of honesty, integrity, and clear communication. These principles shape every service we provide. Here’s what makes us different:
Reliability You Can Count On
We respect your time and consistently show up within our promised two-hour service window, making sure your home gets back to normal as quickly as possible. Our commitment to integrity means we deliver on our promises.
Flat-Rate Pricing
Our transparent approach to pricing eliminates unexpected expenses, offering peace of mind and financial clarity.
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Satisfaction GuaranteedWe’re committed to ensuring you’re completely satisfied with our work.
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Clear CommunicationWe keep you informed every step of the way, so there are no surprises.
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Emergency Service AvailableWe offer same-day or next-day service to resolve urgent plumbing and heating issues quickly.
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Expert TechniciansOur certified team specializes in plumbing and heating, ensuring the highest quality service.
Brands We Trust
Exceptional Brands for Exceptional Service
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Our Commitment to Serving Greater Boston
Serving customers in Greater Boston is at the heart of everything we do. From addressing the needs of older homes in Dedham and Newton to enhancing the comfort of modern builds in Needham and Wellesley, we bring a deep understanding of the unique challenges Boston-area homes can face. Each project is an opportunity to support the spaces where families live and create lasting memories.
With over 15 years of experience, we’ve earned a reputation for delivering quality plumbing and heating services with care and attention to detail. Every job, no matter the size, is handled thoughtfully because we understand the importance of our work to the homes and lives of our customers.
Call us at (781) 277-2528, or fill out our online contact form. Vaughan Plumbing & Heating is here for your home.